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| Standard number | MS ISO/IEC 20000-1:2011 |
| Title and Sub-titles | Information technology - Service management - Part 1: Service management system requirements |
| Status | Withdrawn |
| Replaces | |
| Replaced by | MS ISO/IEC 20000-1:2018 |
| Edition | First |
| Technical Committee | MSB/TC 5 - Information Technology |
| ICS | 35.020; 03.080.99 |
| Publication date | 2012/03/10 |
| Corrected version | |
| Government Notice No. | General Notice No. 523 of 2012 |
| Number of Pages | 26 |
| Amendments/ Corrigendums | |
| Availability | Yes |
| Note |