MSB/TC 12 – Quality Management and Quality Assurance MSB/TC 12 – Quality Management and Quality Assurance Standards MS ISO/DIS 10008 Quality management – Customer satisfaction – Guidelines for business-to-consumer electronic commerce transactionsStatus : CDMS ISO 10008:2022 Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactionsStatus : CurrentMS ISO 10008:2013 Quality management – Customer satisfaction – Guidelines for business-to-consumer electronic commerce transactionsStatus : WithdrawnMS ISO 10009:2024 Quality management — Guidance for quality tools and their applicationStatus : CurrentMS ISO 10010:2022 Quality management — Guidance to understand, evaluate and improve organizational quality cultureStatus : CurrentMS ISO 10012:2003 Measurement management systems – Requirements for measurement processes and measuring equipmentStatus : CurrentMS ISO/TR 10013:2001 Guidelines for quality management system documentationStatus : CurrentMS ISO 10013:2021 Quality management systems – Guidance for documented informationStatus : CurrentMS ISO 10014:2006 Quality management – Guidelines for realizing financial and economic benefitStatus : CurrentMS ISO 10014:2021 Quality management systems – Managing an organization for quality results – Guidance for realizing financial and economic benefitsStatus : Current<<123456>>