MSB/TC 5 – Information Technology MSB/TC 5 – Information Technology Standards MS ISO/IEC 19086-1:2016 Information technology – Cloud computing – Service level agreement (SLA) framework – Part 1: Overview and conceptsStatus : CurrentMS ISO/IEC 19086-4:2019 Cloud computing – Service level agreement (SLA) framework – Part 4: Components of security and of protection of PIIStatus : CurrentMS ISO/IEC 19770-1:2012 Information technology – Software asset management – Part 1: Processes and tiered assessment of conformanceStatus : WithdrawnMS ISO/IEC 19770-2:2009 Information technology – Software asset management – Part 2: Software identification tagStatus : WithdrawnMS ISO 19770-5:2013 Information technology – Software asset management – Part 5: Overview and vocabularyStatus : CurrentMS ISO/IEC 20000-1:2018 Information technology – Service management – Part 1: Service management system requirementsStatus : CurrentMS ISO/IEC 20000-1:2011 Information technology – Service management – Part 1: Service management system requirementsStatus : WithdrawnMS ISO/IEC 20000-10:2018 Information technology — Service management — Part 10: Concepts and vocabularyStatus : CurrentMS ISO/IEC 20000-2:2012 Information technology – Service management – Part 2: Guidance on the application of service management systemsStatus : WithdrawnMS ISO/IEC TR 20000-4:2010 Information technology – Service management – Part 4: Process reference modelStatus : Withdrawn<<123456789>>
