MS ISO 21621:2021 Tourism and related services – Traditional restaurants – Visual aspects, decoration and services

Scope:
This document establishes requirements and recommendations related to the environment and the service provision of traditional restaurants, which belong to a specific cuisine and custom of a specific country or area.

This document specifies physical features of traditional restaurants (visual specifications for buildings,
furniture and decoration), elements related to the specific cuisine and customs of serving food as well
as staff requirements (clothing, behaviour, language) that affect the traditional style and quality of the
service.
Requirements related to the technical characteristics of the buildings and general requirements of
preparation and cooking in the kitchen and other back office spaces are not included in this document.